Customer Care for Element Vape

As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.

Element Vape

If you have got received an error through your local shipping and delivery service and might like to terminate your order, first check your email and/or spam filter this means you clicked upon the correct shipping and delivery address and/or LINK. Once this offers been done, in case you are still thinking about continuing, basically reply to the e mail with the details of your request and you will greatly appreciate virtually any assistance you may possibly offer. For technological issues, you might need to make contact with customer service via their particular contact number: (Toll Free). Alternatively, if an individual have any some other questions, you may send us an email and we all will try our best to assist you.

Your bundle appear at your own door within more effective to ten working days. Please be aware that will shipping times may possibly vary from a single courier company in order to another. It is therefore, always preferable to purchase with a reputable company. To assist ensure your package arrives safely, we all always advise that will you sign your current parcel’s “Thanks For Sending” section mainly because it arrives. Your nearby delivery services are required to plainly display this personal confirmation on all sent items, which include Element Vape products.

As soon as your parcel is here at your door, you need to collect it as soon because possible. This is usually normally done simply by completing a self-addressed, stamped envelope with your return deal with and tracking amount. Upon arrival, keep your unit is totally charged and ready to start out using it immediately. Usually do not hold out for your Aspect Vape product in order to warm up; that cannot be stressed sufficient, especially in the case regarding rechargeable batteries.

As defined in the above paragraph, when shipping in order to UK residents, shipping and delivery is going to be facilitated simply by one of our countrywide network of courier companies, such as DPD, FED EX or UPS : but please enable for additional charges to be taken into consideration any time placing your buy. Customers located within just the Republic of eire are not authorized to get online. Within most cases, consumers located within the Republic of Ireland will be unable to purchase the item with the use of credit cards or debit cards. We all are currently going through some issues with credit card scams in The european countries as well as in certain cases, payments made using these methods may possibly be declined or even reversed. In add-on, all deliveries to be able to EU customers might be subject to taxes and import tasks.

Any time shipping internationally, make sure you note that traditions procedures are incredibly time-consuming and often require the assistance of a good independent customs agent. In the case of an brought in product, delivery periods will be dependent on your courier’s international delivery support and transit occasions may greatly exceed our internal shipping estimates. Should you be uncertain of expected transit times, please make contact with us immediately. Worldwide orders will typically arrive within three to five business days right after payment has recently been received.

For those questions concerning this matter, please note that concerns should be focused towards our company headquarters. Should an individual need to make adjustments or inquire concerning our services within general, you can do so from anytime during enterprise hours, Monday through Friday, except Weekend, Wednesday, and Thurs. Should you possess any other concerns, you can possibly contact our customer service team or one of our own sales representatives on the main office. If you prefer to spot your order on the internet, you are delightful to visit our website and follow typically the simple instructions provided. All billing in addition to ordering information will certainly be provided at the click of a button.

As constantly, we strongly advise that all requests be paid regarding completely before shipping and delivery or delivery regarding products. Any changes to shipping or perhaps delivery policies will probably be clearly indicated upon receipt of payment. In the celebration of a defect in any merchandise, please contact all of us right away for a return or replacement. As long as your satisfaction is our most important, we will work along with you to definitely make certain that you have the absolute best digital products available.